Morning Workshop, Afternoon Workshop OR Choose BOTH!
Overview: Join us for a dynamic all-day workshop where you have the flexibility to choose what suits you best – attend just the morning session (great for your HR team), the afternoon session (great for your WHOLE team), OR seize the full-day opportunity for a complete revolution in your business strategy.
Breakfast & Registration begin at 8:30 AM
Morning Session: Never Lose an Employee Again 9:00 AM - 12:30 PM (breakfast included)
Employee retention is the cornerstone of a thriving organization. In today's competitive landscape, businesses face the constant challenge of retaining top talent. Join Joey Coleman as he unveils The First 100 Days® methodology, a groundbreaking approach that empowers you to turn new hires into committed, engaged team members. Learn how to:
Create an exceptional employee experience in The First 100 Days
Increase engagement and loyalty from the outset
Reduce employee churn and boost profits
Tailor experiences to different employee journeys
Through compelling research and real-world case studies, Joey will equip you with actionable tools to transform your workforce into brand advocates. You'll leave this session armed with a proven roadmap to cultivate remarkable employee experiences that drive long-term success.
Lunch Break: Networking Lunch
Connect with fellow attendees, share insights, and recharge for the afternoon session. A light lunch and refreshments will be provided.
Afternoon Session: Never Lose a Customer Again 1:30 PM - 5:00 PM (lunch included)
The customer journey is a critical factor in business success. After lunch, rejoin Joey Coleman to discover how The First 100 Days® methodology can revolutionize your customer service and experience efforts. Joey will guide you to:
Elevate the initial stages of the customer lifecycle for heightened engagement
Minimize customer churn and enhance profits
Understand and enhance your unique customer journeys
Convert ordinary customers into lifelong fans
With a track record of driving 25-100% profit increases and a 30% surge in customer referrals, Joey's insights are proven to propel businesses forward. This interactive session will empower you to shape exceptional customer experiences that yield unparalleled loyalty and growth.
By the end of this all-day workshop, you will possess a comprehensive toolkit to drive your business toward remarkable success in 2024 and beyond. Don't miss this opportunity to revolutionize your approach to both employee and customer retention. Secure your spot today and transform your business's trajectory.
Full-Day Workshop Experience 9:00 AM - 5:00 PM (breakfast & lunch included, breakfast begins at 8:30 AM)
Immerse yourself in the full spectrum of business transformation by attending both the morning and afternoon sessions. Become an expert in both employee and customer retention strategies, and harness the power of The First 100 Days® methodology to drive unparalleled success for your business.
By the end of the day, you'll be armed with a comprehensive toolkit to achieve remarkable results in 2024 and beyond!
Secure your spot today for either the morning session, the afternoon session, or the full-day workshop. Don't miss this unique opportunity to revolutionize your business's future. Seating is limited, so register early to secure your place.
Date: December 4, 2023
RSVP: December 1, 2023
Venue: CYTO|PHL Montco - 1001 Conshohocken State Rd Suite 1-104, West Conshohocken, PA 19428
Attendees: EO Members, Key Executives, EO Accelerators are complimentary. Guest fee applies for Prospects & Guests.
Pricing:
Morning Session: Never Lose an Employee Again - $99 *This session is ideal for HR teams
Afternoon Session: Never Lose a Customer Again - $99 *This session is ideal for all team members
Both Morning & Afternoon Sessions - $149 *Great rate for team members or prospects you feel would benefit from both sessions.
EO Members/EOAccelerators & Strategic Partners are COMPLIMENTARY. Please use the code shared via email during checkout.
Attire: Business Casual
EO Philadelphia Board Event Policy
Registration & Cancellation Deadline: Registration or cancelation of EO Members, EO Accelerators, or their guests' registrations within 72 hours of the start of an event will incur a charge per person.
This event's deadline is on or by 8:30 am on December 1, 2023.
No-Shows and Party-Crashers: EO Members, EO Accelerators, and their guests who fail to attend an event, or attend without registering will incur an event charge per person, plus any event-specific charges.
Charges: A $50 event charge applies to any EO Member, EO Accelerator, and/or their respective guests that fall in any of the above categories.
Charges will be automatically collected via eonetwork.org using the EO Member/EO Accelerators card on file or billed directly from the EO Philadelphia Finance Chair.
Please note, that all event-related charges collected due to late registration/cancelation/no-show/party-crashers will be allocated towards EO Philadelphia's annual GSEA competition prize package.